As a Service Provider, HIPTOWN undertakes to provide a fiber optic Internet connection. Users’ wifi access to the Internet is authenticated, controlled and protected by the Wibox+, which incorporates a firewall (IP filtering, DNS filtering).

The Internet service level is as follows:

  • HIPTOWN provides the Beneficiary with an Internet connection enabling him to pursue his activities on a regular basis, such as browsing the Web, sending and receiving electronic communications and accessing business applications and similar content.
  • The HIPTOWN Internet service is based on a symmetrical leased connection or similar technology shared with other HIPTOWN Beneficiaries within the same HIPTOWN office building.
  • The Customer thus has a symmetrical connection in accordance with the bandwidth selected by the Service Provider of 1 Gbps (the “Internet Bandwidth”).
  • The HIPTOWN service benefits from a fixed public IP address and WIFI over VLAN.
  • Internet availability is 99.50% 24/7.
  • HIPTOWN’s Network Operations Center (“NOC”) is available 24/7 on request from the Center’s teams.
  • The Internet access guarantee consists of an Intervention Time Guarantee (“ITG”) of 2 hours and a Restoration Time Guarantee (“RTT”) of 4 hours.

In addition to this standard service, the Beneficiary benefits from “à la carte” services, in particular :

  • Possibility of creating a dedicated wifi network (SSID) with WPA2 authentication via PSK key
  • Possibility of using server-based solutions requiring inbound connectivity (such as FTP, Web or e-mail servers).
  • Possibility of bypassing the captive portal for customer equipment connecting via VPN.
  • Optional provision of UCaaS (“Unified Communication as a Service”) telephone lines.